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Acceptable use policy.

In effect since October 2, 2026

Draft: this text is awaiting legal review and is not yet the agreement that applies to your account.

Legal documents

  • Terms of service
  • Privacy policy
  • Service level agreement
  • Acceptable use policy
  • Refund policy

On this page

  • Why it exists
  • What isn't allowed
  • Fair use of shared resources
  • What we do about it
  • Report abuse

Why it exists

This policy keeps our network, and every customer on it, safe.

What isn't allowed

  • Attacking or scanning systems you don't own or have permission to test.
  • Sending spam or running an open mail relay.
  • Hosting or spreading malware, or content that is illegal where it is served from.

Fair use of shared resources

Don't use a server in a way that harms the other customers on the same host.

What we do about it

We may suspend a service that breaks this policy, with notice wherever we can give it.

Report abuse

Write to us through the contact page with what you saw, where and when.